TwoToneDetect – A free application for sending fire pages via push notification, text message, or email
TwoToneDetect is free for personal and noncommercial use by public safety agencies and organizations. If you’d like to use the program for commercial purposes, please contact me.
TwoToneDetect is a computer program that interfaces with a radio receiver or scanner. It uses the computer’s sound card to listen to the received audio and detect two-tone sequential paging sequences (Quick-Call 2 and similar formats). This type of paging is commonly used for fire department alerting. Upon detecting known two-tone pages, the program will record dispatch audio and email that audio to a specified email address. Multiple tone sets and email addresses are supported.
Download previous releases and see release notes here
For information on a Linux version that can run on the $35 Raspberry Pi single board computer, see this page.
- Decodes virtually unlimited numbers of user-specified two-tone and long-tone pages
- Handles “stacked pages”, including trimming stacked tones from audio recording
- Upon detecting a valid tone set, records user-specified length of audio and emails it to a specified address as a .mp3 or .amr file attachment (requires user download of ffmpeg.exe)
- Near real-time playback of recorded audio, providing “pager-like” functionality with scanner and PC
- Can be used to trigger external programs or scripts upon tone detection
- Audio frequency counter to assist in finding tone frequencies with PC sound card
- Works in parallel with audio streaming software
- Support for uploading audio files to an FTP server
- Support for Pushbullet and Pushover notification services
This program should never be used as a primary alerting method for mission-critical communications. It is meant as a secondary notification method only. Delays in email or text messaging systems can be minutes or hours long. Do not use this program to replace pagers, only to supplement them!
Having Issues with Verizon? (Updated 12/21/16)
Many users of TwoToneDetect have recently reported problems when trying to send SMS or MMS messages to Verizon users through the email@example.com and firstname.lastname@example.org email gateways. These problems seem to have started on or around Dec 1st 2016 when Verizon implemented new email spam filtering using cloudfilter.net. The problem seems to be worst for those using free email services like Gmail to send messages to users. The new spam filtering seems to block some messages completely, and delays others by minutes or hours. There is a forum thread discussing this issue here. Here are some suggestions for those that are experiencing issues:
- Have Verizon customers contact Customer Service and notify them of the problems. At first, they will likely blame the problem on the user’s device. Be sure to notify them that all Verizon users in your agency are experiencing the problem, and that it started in early December when the cloudfilter.net filtering was put in place.
- If you are using the “BCC” option in TwoToneDetect, try disabling it. Some users have reported that doing this has increased their success rate with Verizon.
- Consider using push notifications instead of MMS messages for users that have smartphones with data plans.
- If you are using a free email service like Gmail to send messages, consider switching to an email account hosted by your department. If your department has a web page, changes are you can set up an email account through your department’s domain for free.
- Several TwoToneDetect users have reported good success using turboSMTP to send messages. They have free services available for up to 6,000 sent messages per month.
- For Verizon users with smartphones and data plans, consider sending the alerts via email rather than MMS. The user can set up their phone to provide a specific notification when an email is received from a specific address or with a specific subject. Instructions on how to do this for various smartphone operating systems can be found here.
- You can set up an account with Verizon Enterprise Messaging to send to Verizon users. I do not have any details or instructions on how to set this up or what it may cost. I’ve heard that it’s free for public safety agencies, but I cannot confirm that.
- Consider using the Alert Command and/or Post Email Command features of TwoToneDetect to send push notifications to smart phones (requires a data connection). Here is some code that a TTD user has written to enable this type of functionality.
- If you try all of the above and can’t find a solution, feel free to contact me about setting up an email server through twotonedetect.net for a small fee. However, even this may not guarantee delivery to Verizon users.
Download & Installation
After downloading the .zip file (see link at top of page), simply unzip into the folder of your choice on your computer. There is no installer. Simply unzip the file into a folder on the computer that will be running the program. Inside the folder there are two executable files (.exe files). They are “TwoToneDetect##.exe” and “TwoToneDetect##_debug.exe”. The only difference between the two programs is that the _debug version of the program will open up a “debug” screen in addition to the main program screen. This can be helpful to see what’s going on “behind the scenes” of the program if you encounter any problems.
On Linux, run the compiled Python file included in the ZIP package instead of the EXE:
Steps to get up and running:
- Download ffmpeg.exe from the internet and put it in the directory with TwoToneDetect. Download the Windows 32 bit static build from here (Windows XP users will need an XP-compatible version from here). NOTE: The download is a compressed .zip file. You need to uncompress (unzip) the file. Once the file is unzipped, it will create a folder called ffmpeg-latest-win32-static. Inside that folder is another folder called bin, and inside the bin folder is ffmpeg.exe, which is the file you are after. Move or copy ffmpeg.exe into the TwoToneDetect directory.
- Run the TonesEditor program to set up your tone sets and distribution lists. See the “Editing Tone Information” section below for more information. You can also manually edit the tones.cfg file using a text editor if you prefer.
- Run the program and click on the “Edit Config Info” menu. Set up the config items according to your needs. See “Starting and Configuring the Program” section below
- Select the audio input and output devices you want to use from the main screen
- Exit the program
- Restart TwoToneDetect
Support & Troubleshooting
If you have problems with the program you can check this forum thread for answers or support.
Editing Tone Information
In order to tell the program what tone sets we want it to look for and act upon, we’ll use the TonesEditor program that is included in the download package:
Using this GUI editor you can add new A-B tones or Long tones, and edit existing tones. Be sure to click the “Save to tones.cfg” button before selecting a new tone to edit or changes will not be saved. The sections below explain what the different fields mean. If a parameter is optional, it can be left blank.
Mandatory Parameters for Two-Tone (A-B format) pages:
- Atone – Frequency (in Hz) of the first (A) tone in the two-tone sequence
- Btone – Frequency (in Hz) of the second (B) tone in the two-tone sequence
- Atonelength – Duration of A tone (in seconds) that must be detected before the program will alert.
- Btonelength – Duration of B tone (in seconds) that must be detected before the program will alert
Note: Setting Atonelength and Btonelength both to .6 should be a good starting point for most common two-tone paging formats. Adjust as necessary.
- Description – Description of the tone set. Avoid using special characters such as slashes, quotation marks, or punctuation
- mp3_Emails – This is a list of email addresses that the program will send mp3 attachments to whenever a valid page is received for this tone set. To send to multiple email addresses, simply separate them with commas.
Mandatory Parameters for Long Tone pages:
- Longtone – Frequency (in Hz) of the tone
- Longtonelength – Length of the time the program must see the long tone before alerting. Set to a value shorter than or equal to the actual tone duration.
- Description – Description of the tone. Avoid using special characters such as slashes, quotation marks, or punctuation
- mp3_Emails – This is a list of email addresses that the program will send mp3 attachments to whenever a valid page is received for this tone set.
Additional Optional Parameters for either page type:
- amr_Emails – This is a list of email addresses that the program will send AMR format audio file attachments to whenever a valid page is received for this tone set. AMR format audio files can be played by most cellular phones when received as a text or multimedia message (MMS).
- text_Emails – This is a list of email addresses that the program will send a text-only email to whenever a valid page is received for this tone set. The email will not contain any information, it will just let the recipient know that a page has been received. This email will be sent immediately upon tone detection, prior to audio recording
- record_delay – Number of seconds that the program will wait to begin recording after a valid tone set is found
- ignore_after – Number of seconds that the program will ignore a tone set after it has been received. This is useful if a dispatch center normally sends multiple pages for the same call. It can be used to prevent multiple email or text messages from being sent for the same call.
- alert_command – This parameter can be used to point to a windows Batch file (.bat) or other executable file. The file that is specified here will be executed whenever the specified tone set has been detected but before the audio has been recorded. As an example, a batch file could be created that plays a pre-recorded audio file when the page is received.
- post_email_command – This parameter can be used to point to a windows Batch file (.bat) or other executable file. The file that is specified here will be executed whenever the specified tone set has been detected and after the audio has been recorded. As an example, the ftpuploader program can be used to upload the newly created audio file to an FTP server. Variable substitution will insert the current Tone Description in place of [d], the mp3 filename in place of [mp3], the AMR filename in place of [amr], and the WAV filename in place of [wav] (all paths relative to program directory).
- exclude_from, exclude_to, and exclude_emails parameters – These three parameters are used together to prevent emails from being sent to certain addresses when a page is received during a certain time of the day. This can be used to prevent emails from being sent during daily test pages, or to only send pages for certain duty shifts. When these three parameters are used, the tone sets will still be detected, but if the time of day of the page falls between exclude_from and exclude_to, the email will not be sent to the addresses in the exlude_emails parameter. Multiple email addresses can be specified by separating them with commas. This field will prevent emails from being sent to addresses in both the mp3_emails and amr_emails parameters.
- playback_during_record – If set to 1, the program will play the page audio through the computer speakers (or other audio device as specified on the main program screen) while it is being recorded. If set to 0, it will not play the audio while recording.
A note on sending pages to cell phones:
To send the page audio to a cellular phone, you must send the email to the carrier’s Multimedia Messaging Service (MMS) email address, not the normal SMS (text messaging) email address. For some carriers these two email addresses are the same, for others, they are different. For example, to send a normal text message to a Verizon phone via email you would address it to ##########@vtext.com, but to send a MMS message (containing a picture or audio file), you would need to address it to ##########@vzwpix.com. A list of SMS and MMS gateways for different wireless carriers can be found here.
Also, most phones will play AMR format audio files, while only some will play MP3 format audio files, so pick whichever works best for your phone/carrier.
NEW (7/14/13): I am now able to offer remote hosting of tones.cfg files with a web editing interface. This system allows individual agencies to use a web interface to manage their own user distribution lists while an administrative user can edit all other information. See this page for more details.
Note: If you are upgrading to v59 or later from v58c or prior, you may need to change your Btonelength and Atonelength (new), as the tone detection algorithm has changed. See this forum post for more information. If in doubt, settings of Atonelength = .6 and Btonelength = .6 are a good place to start.
Starting and Configuring the Program
- Start TwoToneDetect
- Select the Audio Input and Output devices from the drop down menus. It’s best to use a line-in for the scanner input, but a microphone in can also work if set up properly in the Windows sound mixer. Use Windows sound mixer to adjust the input audio level, if needed. Note: On some newer Windows machines, an audio jack must be plugged in to the audio port before Windows will recognize the audio device. Not having anything plugged in to your sound card may prevent TwoToneDetect from starting.
- Adjust the audio squelch level so that the audio level is under the threshold when no scanner audio is present, but above the threshold when scanner audio is present. You may find that tuning the scanner to a local weather station can help quickly find an appropriate squelch level. This can also help you adjust the sound levels in the Windows sound mixer.
- Check the “Playback during record” box if you want the program to play the page audio through your computer speakers as it records it. If you want the system to be completely silent, uncheck the box.
- Next, click the “Edit Config Info” menu item at the top of the screen. The following menu should appear:
Configure the menu items as appropriate. Here is a brief description of each of the fields:
- Email UserID: UserID of the email account that you will be using to send emails FROM
- Email Password: Password of the email account that you will be using to send emails FROM
- Email Server: Address of the email server that you will be using to send emails FROM
- Email Port: Port of the email server that you will be using to send emails FROM
- Record Seconds: Minimum number of seconds of audio that will be recorded after a valid page is received
- Record Release Time: Number of seconds of silence necessary before recording will stop (dynamic record time). Max is 60 seconds, default is 0 (which makes recording 100% based Record Seconds parameter)
- Tone Tolerance: Tolerance (in percentage) of the tone detection algorithm. As an example, if a tone of 1000 Hz is specified and the tolerance is 2%, the program will detect tones from 980 Hz to 1020 Hz. If this is set too narrow some tones may be missed. If it is set too wide, false detections may occur. A value of 1-2% is usually sufficient.
- Tone Offset: This is a “fudge factor” offset (in percentage) that is applied to all incoming audio signals. This can be used to correct for sound card inaccuracy due to clock offset or drift.
- Email Priority: Sets the email priority for the message header [X-Priority]. 1 = highest, 3 = normal, 5 = lowest
- MP3 Encoding Bitrate: Select the desired mp3 encoding bitrate from the drop down menu. Lower bitrates result in smaller files, higher bitrates result in larger, higher quality files.
- BCC Email Recipients: When checked, emails will be sent as a blind carbon copy (BCC) so that email recipients don’t see the email addresses of other recipients.
A note on using Gmail as your email provider
When using Gmail as your email provider to send messages from TwoToneDetect, make sure you use your full email address in the Email UserID field. For example: you’ll want to use email@example.com, not just username.
Also, if you use two-step authentication, you’ll want to set up an application-specific password that TwoToneDetect can use with your Gmail account to prevent two-step authentication issues. For details on how to set this up, see this page.
If you don’t use two-step authentication, you might need to allow “less secure” apps to access your Gmail account.
Some users have reported that Gmail sometimes blocks their messages as spam, and they have to contact Google to get the account unblocked. Users have also found that it helps to have all of the email and MMS addresses that you’re sending to in your Google “Contacts” to help reduce the chance that it becomes marked as spam by Google. As an alternative, Yahoo mail has been tested to work with TTD, and the email service of your internet service provider may be another option. If you can’t find a free email service that works reliably for you, feel free to contact me about setting up an email server through twotonedetect.net for a small fee.
TwoToneDetect continuously checks the sound card input for audio. If the audio level exceeds a set threshold, the program measures the most dominant tone in the audio signal (even if it is not a true “tone”). If it sees a valid two tone or long tone page, it will start an alert thread that will record audio after the page, convert the recorded audio into AMR and MP3 format, and then send the audio as an email attachment. The program can also trigger external programs or scripts to run upon tone set detection.
Remote Monitoring TwoToneDetect
Mike Orlando of the Crivitz Rescue Squad has put together a Windows Batch file that can be used to automatically check to make sure that TwoToneDetect is running and responding, and if not, restart the program and/or computer that it’s running on. The original code for the batch file can be found here. An updated version that includes the capability to upload the log file to an FTP server can be found here.
Here is a pdf document that shows how to use Audacity to find tone frequencies from recorded audio files.
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